Send a request
Email hello@darkbeaconstudios.co.uk with the subject “Social Connections data deletion”. Tell us which platform, account/channel or interaction the request concerns and whether you want to remove a whole account connection or specific personal information. If you know it, include a relevant public profile or content link. Request only the data that relates to you or an account you are authorised to manage.
Do not send passwords, access tokens, verification codes or identity documents with the initial request. If necessary, we will ask for the minimum proportionate information needed to verify the request.
Stop future access
An account holder can remove the app in the connected platform’s app-permissions or business-integration settings. For Page-linked Instagram access, review the relevant Meta/Facebook business integration as well as the Instagram account connection. YouTube account holders can use Google’s security permissions page to revoke access. This is separate from asking us to remove information already stored locally.
What we remove
For a verified whole-connection deletion request, the operator stops local collection and renewal for that connection and removes its local credentials, relevant account/content identifiers, pending sign-in attempts, pagination and content inventories, notification payloads/receipts, subscription-renewal state and associated local API data or reports, subject to applicable platform requirements. Saved exports, screenshots, recordings and backups are reviewed separately; shared reports are redacted to preserve unrelated data. We do not mark a request complete until those copies and any required recipient actions are addressed. Local erasure and platform permission revocation are separate steps. For a request about a particular person or interaction, we identify and remove the relevant local information without deleting unrelated people’s records. If some information must lawfully be retained, we explain what, why and for how long.
This process removes information held by this integration. It does not delete the original social account, channel, posts, videos, comments or messages. Those are controlled through the platform itself. Other services, including the separate Darwin connection and store order records, may hold different information; tell us if your request also concerns them.
Timing and confirmation
We respond without unnecessary delay and within the applicable deadline, normally one calendar month for data-rights requests. If a lawful extension is necessary, we explain it within the initial response period. Requests to delete stored YouTube API data are handled as soon as possible and within seven calendar days, in line with YouTube’s applicable request-deletion requirement; the general one-month period does not extend that shorter deadline. Verification requirements and any lawful exception will be explained promptly.
We confirm the result and any remaining necessary retention. Revocation must also be followed by the relevant platform-required deletion process; it is not treated as permission to retain data indefinitely.
Automatic expiry of notification copies
Completed local notification payloads are removed on processing. Failed or unprocessed payloads expire 30 days after first receipt, including items needing operator attention. Cleanup runs while the service is operating and on its next start before reuse if it was offline at the deadline. A payload-free delivery receipt can remain for up to 30 further days. This automatic expiry does not replace a valid earlier deletion request or affect originals held by the platform.
Questions or complaints
Contact hello@darkbeaconstudios.co.uk or read the privacy notice. You can also contact the Information Commissioner’s Office.